Terms & conditions

For wedding Cards and Customized Orders

We strive to add you to our list of satisfied customers. However if for some reason you do seek an exchange or a refund the following policy is in effect:

  1. Printed cards cannot be returned or exchanged under any circumstances.

  2. Cancellation shall be considered only if the request is made within 6 hours of placing the order. 

  3. We try and show different angles or the products on our website or catalog  through professionally shot photographs. The final product however can differ from the picture are your screen parameters such as color, resolution, brightness, contrast and many others are beyond our control. We do not entertain returns or request for refunds if you do not "like" the product shipped to you and/or product, paper, color variation from the online pictures.

  4. Handmade paper tends to vary both in gsm (grams per square meter) and color. A variation of ±10% is an acceptable norm worldwide. There might be minor variations in paper of other grades too. Products cannot be returned in case of such variations.

  5. If you receive goods in damaged condition, you are required to register a valid complaint with the agency for consideration of a replacement. The complaint reference number given to you should be immediately sent to us as well via email for us to follow up at our end with the agency.

  6. Sizes of cards tend to vary a little from what is mentioned on our website. In order to give you the best quality card, we reserve the right to alter the size of the card slightly. Any rejections on this account are not eligible for refund or exchange.

  7. If your selected card is not available your money will be refunded within 7 working days of your placing the order.

  8. If you think you have a valid reason for exchange or refund, please use our contact us. We will try and either resolves the problem or process a refund.

  9. Minimum 50 % advance amount will be required for the confirmation of the order value.

  10. full and final payment will be required for the dispatch of the order.

 Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of [business name]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, [business name] takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.